Maneesh Kumar is a Professor of Service Operations at Cardiff Business School, Cardiff University. He is an expert on the integration of Operations Excellence with Industry 4.0 and big data for sustaining high performance. His primary research interests include operational excellence and innovation, service innovation through big data analytics, smart manufacturing, innovative circular economy business models, the future of work and contextual factors affecting the sustainability of operational excellence.
Maneesh’s approach to solving high-impact, complex Operational problems of industry through a scientific and evidenced-based research approach has led him to win Cardiff University’s Celebrating Excellence Awards 2018 in the category of 'Excellence in Teaching including Training & Development' and Cardiff University Business Innovation Award in 2020.
He has been involved in delivering LSS training up to Black Belt level and delivered several workshops on LSS and Industry 4.0 application in different type and size industries including Kwik-Fit Insurance Services, Standard Life, Admiral, Principality, Olympus Bakkavor Group and Norgine Ltd. He is also a regular speaker at International Conferences and Seminars on LSS & Process Excellence.
