Leading Operations Excellence and Innovation

Achieve operations excellence and strategically transform your operations management into a source of competitive advantage.

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This highly strategic, three-day executive Masterclass explores the latest opportunities of technology use and digitalization for innovating operations, as well as how advanced models of customer co-creation and servitization can generate value and breakthrough business models.

Masterclass Expert: Philip Moscoso

Location: Leipzig, Germany

Group size: Limited to 28 participants

“The Leading Operations Excellence and Innovation Masterclass was a great opportunity for knowledge sharing across multiple industry sectors, including consumer goods, automotive and healthcare. An excellent exchange took place in a small, select group of practitioners, with leading experts across industry and a great Masterclass leader. The implementation of the topics have been demonstrated in real life with the plant visits to BMW and Porsche. I am already looking forward to the next event!”

— Principal Key Expert Automation, Digitalization and SMART Factory Transformation, Siemens Healthineers

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“Good combination of theory, cases and plant tours, always the best recipe to learn. ”

— Senior Vice President Global Operations, Duracell

Practical, actionable and interactive learning

Collaborate, benchmark and exchange ideas with other practitioners to ensure that your organisation is fit for an age of digital disruption.

“Great training, good to step back, benchmark and network. Inspiring factory visits”

— Executive Vice President Transformation, Safran Aerospace

Masterclass overview

Day 1: Boosting the competitiveness of your operations - BMW factory visit

Operations excellence and lean implementation has the potential to completely transform an organisation. Professor Philip Moscoso will demonstrate how you can transform your operations into a powerful source of competitive advantage. Learn how to develop a breakthrough operations model and achieve the twin goal of cost efficiency and service excellence. Visit BMW’s Leipzig plant, one of the most modern and sustainable car plants in the world and discover how Industry 4.0 has opened up new opportunities for the entire BMW production system. Learn how to manage complex change projects and understand the human factor in operations.

Day 2: Competing in the global marketplace - Porsche factory visit

Learn how to successfully align your operating model with the overall business goals. Develop a triple-A supply chain to succeed in a digital era and drive continuous improvement the Japanese way. Appreciate the necessary culture, tools and processes for successful lean implementation. Participate in our visit to Porsche’s state-of-the-art ‘Factory of the Future’ in Leipzig, and immerse yourself in the Porsche Production 4.0 System. Evaluate process design and outsourcing strategies to improve agility and scalability in your operations.

Day 3: Transforming operations to shape the future

Understand how operations culture is a fundamental performance lever in managing the change process. Participate in our highly practical simulation and learn how to transform an underperforming factory to outcompete other factories. Analyse management strategies to develop high performance teams, gain commitment of the workforce and achieve organisational transformation.

“Access to several high performing operational environments to get valuable insights and learning.”

— Head of Procurement Operations, Roche

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